Why contact us?

• We can help you with any of the issues on our Employees page. If you feel you have been the victim of unfair dismissal or discrimination for instance. We are friendly, approachable and offer a free consultation of up to half an hour.
• If you are an employer and need guidance to help you understand the raft of employment legislation, or need help with any of the other issues on our Business page, we have the expertise to clarify things for you.

You can also contact us as follows:

Write to us at: Neil Coombes Solicitor Limited, 25 Penistone Road, Fenay Bridge, Huddersfield, HD80AP

Email us at: mail@ncoombes.co.uk

We are also a member of the Specialist Solicitor's Group.

Complaints Procedure

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem. In the first instance please contact Neil Coombes, Director / Solicitor to discuss your concerns and he will do his best to resolve any issues at this stage. If you are still unhappy and would like to make a formal complaint, then please (preferably in writing) notify Neil Coombes who will investigate the matter and advise you of the outcome and any proposed resolution, if appropriate. Making a complaint will not affect how we handle your case. What do to if we cannot resolve your complaint The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case. Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman: Within six months of receiving a final response to your complaint and No more than six years from the date of act/omission; or No more than three years from when you should reasonably have known there was cause for complaint. If you would like more information about the Legal Ombudsman, please contact them. Contact details Visit: www.legalombudsman.org.uk Call: 0300 555 0333 between 9am to 5pm. Email: enquiries@legalombudsman.org.uk Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ The Solicitors Regulation Authority is the professional body that regulate solicitors. They can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. You can raise your concerns with the Solicitors Regulation Authority by writing to them at Solicitors Regulation Authority, The Cube, 199 Wharfside Street, Birmingham, B1 1RN call 0370 606 2555 Email report@sra.org.uk Web : https://www.sra.org.uk/home/home.page